The CIC has only a disk reading failure (optical unit malfunction). You read the “Symptoms that may have other causes than a CIC failure” above and you found your symptoms on that list ? Then here is what you can try next: Troubleshooting other possible failure causes The CIC iDrive reboots a few times, but then starts and works properly The CIC head unit randomly freezes and the iDrive controller / joystick spins freely Slow navigation menu: the CIC iDrive is slow (has a lag) in executing user commands Symptoms that may have other causes than a CIC failure If you didn’t find your symptom here, check out the “CIC symptoms descriptions from our customers” on this link, which is a list of symptoms described by our clients who sent us their faulty CIC iDrive. Please check return shipping cost for iDrive controller and repair fee for CIC iDrive controller. If this is the only problem, you only need to send the iDrive controller.
The CIC iDrive controller no longer lights up after battery problems. You can also send us both the CID display and the CIC and we check them both. If you checked the video connector, the cable and the CID (display), then the CIC iDrive is at fault. This errors can be caused by the CID not receiving video input from a faulty CIC iDrive. The CID display stays black and you see this error message when using a diagnosis software: “CID control unit defective”. The display (CID) stays black / red permanently The display (CID) goes black / red from time to time The CIC does not boot completely: it remains frozen on the BMW logo The CIC iDrive is completely non functional (display is black) The CIC iDrive might work when the car is cold / on cold days, but fails to work when the car is warm / on warm days
The CIC iDrive is fully functional on particular days only The CIC iDrive keeps rebooting: keeps cycling between displaying the BMW logo and a black screen
We ship the CIC iDrive head unit back to youĬIC repair regardless of the failure or fault We repair it and confirm full functioning You ship the CIC iDrive navigation to us for repair Not sure what’s your iDrive model ? Then see Do I have a M-ASK, CCC, CIC or NBT iDrive navigation ? If you have the CCC iDrive module, please see our CCC repair pageįor the M-ASK iDrive model, see our BMW M-ASK iDrive repair service If your CIC iDrive reboots, only works occasionally, displays the BMW logo then freezes or has any other symptom, please read below. Business, smaller head unit, officially labelled CIC MID.CIC repair for both versions of the navigation computer:
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